office: +44 (0) 1491 825644
fax: +44 (0) 1491 832376
|As a QPSMR user you’ll never work alone …
unless you want to!
We provide a comprehensive support solution included free of charge with every QPSMR Insight and QPSMR CATI lease.
• Unlimited help-line assistance (phone and email)
• Tutorial documents
• On-screen help within the software
• Software updates as they become available
• Wish-list access
• Holiday client cover
With QPSMR support you can feel totally confident knowing that we are there to help you.
Firstly, all main QPSMR programs have tutorial documents and example files to help get you started. The software itself has strategically positioned help buttons which display information relevant to the current window or selection.
Each program also has it's own detailed on-screen help which, as well as giving comprehensive information, is crammed full of handy tips.
If you have a question, or need some extra assistance you are welcome to contact the QPSMR help-line, by telephone, fax or email, and one of our technical experts will be pleased to help you.
|Also, each time a new version of QPSMR is released, a notice from our development team is sent to each user, so you can request your new software. Installing the new program is quick and straightforward and your existing projects will be unaffected, as all software is backwards/forwards compatible.
Another feature of our support is access to the "QPSMR Wish List". This means that if there is a particular feature that you would like to see included in QPSMR, you can add it to the "Wish List" for consideration by our programmers when developing future software versions.
And last but not least, we also offer "holiday client cover", where we look after your projects whilst you are away. Before you leave, simply send us details of your recent projects and the relevant QPSMR files. Then, if your clients have any questions about the work, or if they need any extra analysis produced urgently, we will see to it!*
So, with this complete QPSMR support solution - you can relax knowing that we are there to help you!
* Holiday client cover: please note that additional analysis will be charged at our standard bureau rates.
If you are using QPSMR and you have a question for the Support team, telephone +44 (0) 1491 825644 or email firstname.lastname@example.org
If you would like help with any part of your
data processing telephone +44 (0) 1491 825644 or email email@example.com